Last modified: February 22, 2019
Ratner Companies, L.C. (“Company,” “we” or “us”) respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide to us or to our affiliates when you use the “Digital Platforms” (as defined below) owned by us as well as those associated with the brands we manage which include: Hair Cuttery, Bubbles Salons and Salon Cielo (collectively “Our Brands”). This policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
Digital Platforms include the following:
This policy does not apply to information collected by any third party other than Our Brands.
Children Under the Age of 13
Our Digital Platforms are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Digital Platforms. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information to us on or through any of our Digital Platforms, make any purchases through the Digital Platforms, use any of the interactive or public comment features of our Digital Platforms or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via the methods set forth in the contact information section below.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Digital Platforms, including information:
We collect this information:
Information You Provide to Us. The information we collect on or through our Digital Platforms may include:
Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Digital Platforms, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time but we do not collect information across third-party websites or other online services (behavioral tracking).
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Digital Platforms and to deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you and serve advertisements to you about our own (and Our Brands’) goods and services that may be of interest to you. If you do not want us to use your information in this way, please see below about how you can opt out of receiving certain communications from us.
Disclosure of Your Information
We may disclose aggregated and anonymized information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
Accessing and Correcting Your Information
You have the right to access personal information about you that we have collected through the Digital Platforms by sending a request using the contact information in the section below. You can also request that we correct any such information in the same manner. To verify that the request is authentic, we may require that such request be sent from the email address associated with your personal information. While we will comply reasonably and promptly with your request, we may need to retain some of your information for our own recordkeeping or to fulfill a legal obligation. If you delete, or ask us to delete, certain information, you may not be able to continue to access certain portions of the Digital Platforms without entering additional information.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Digital Platforms, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Digital Platforms like message boards or blogs. The information you share in public areas may be viewed by any user of the Digital Platforms.
Unfortunately, the transmission of information via the internet is not completely secure. Although we use commercially reasonable efforts to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Digital Platforms. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Digital Platforms.
Ratner Companies, L.C.
1577 Spring Hill Road, Suite 500
Vienna, Virginia 22182
Attn: Legal - Privacy
In addition, you can call the Client Service line at 1-866-25-STYLE (1-866-257-8953) or contact us using the “Contact Us” methods available on our Digital Properties.